all of our products are either 100% handmade or mostly handmade. all products are made by artisans, cooperatives, or small independent designers around the world. we have visited and forged relationships with all of our collaborators. our partners commit to paying a fair wage, employing adults, and follow ethical and sustainable practices. we do not mass produce any of our products in asia- and every one of our designs/products is made in small quantities and produced intentionally. we promise quality and authenticity. we are not interested in selling cheap shit- there are plenty of other stores that will sell you as much as you'd like, though.
good questions. about 85% of our products are a result of designing products and collaborating with local artisan groups, cooperatives, or independent designers to produce these designs. the designs are often inspired by the places and cultures we visit. our moroccan partners make our moroccan inspired designs, our south african partners make our southern african inspired designs and so on. the other 15% of our products are straight from independent designers and are perfect as is so we support them and sell their designs through our platform. sometimes we will add some tweaks to the designs or provide better quality or more sustainable materials.
also great questions- here are your answers:
shipping: for smaller items we ship via USPS, and larger items we will ship via fedex ground within the united states. we will also ship to most other countries, but shipping and customs/duties rates apply. please contact us if ordering from outside of the US and we will get you a quote ASAP. if we charge you $9.95 shipping for a smaller item on a standard shipping rate we will refund you the amount less actual costs. you're welcome- we dont want to be shady about shipping...
returns: you are welcome to return any item with a full refund minus shipping charges within 10 days (date of shipment). if there is any damage on the item please contact us within 3 days of shipment receipt so that we can make it right.
if there are extenuating circumstances that keep you from meeting these deadline please email us here. we aren't jerks- we understand life.